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2-FOR-1 FALAFEL SANDWICH EVERY TUESDAY. IN STORE AND ONLINE.
orders@lebanesebakery.co.za
Claremont: 021 671 1522 | CBD: 021 434 1589

Loyalty Card & Club Policy

    Membership

    • Customers can join the Loyalty Club by scanning the QR code and signing up for the newsletter.
    • Upon signup, customers receive a physical Loyalty Card to track purchases.
    • Membership is free and open to all customers.
    Earning Stamps

    • Stamps are earned for specific purchases as outlined on the Loyalty Card.
    • One stamp is awarded per qualifying purchase.
    • Stamps are only issued at the time of purchase and cannot be added retroactively, i.e. a later date.
    • No Card, No Stamp: Customers must present their Loyalty Card to receive stamps.
    Redeeming Rewards

    • A free item (as specified on the card) is awarded for every 10 stamps collected.
    • Free items must be redeemed by handing in the completed Loyalty Card.
    • Only one free item can be redeemed per completed card.
    • Redeemed cards will be marked and securely stored.
    • Not to be used in conjunction with other specials.

      1. Tuesday 2-for-1 Falafel sandwich special only allows for one stamp, not two.
      2. Cannot claim two sandwiches on Tuesdays when redeeming reward.
    Card Management

    • Lost or stolen cards can be replaced, but stamp balances may not be transferable between cards.
    • Customers are responsible for keeping their cards safe and secure.
    • Multiple cards cannot be combined to redeem rewards faster.
    • Stamps cannot be transferred between cards.
    Additional Benefits

    • Loyalty Club members receive exclusive online discounts and offers.
    • Members receive a 5% discount on their birthday for online shopping using the discount code received by email.
    • Birthday discounts and other promotions may have specific terms and conditions.
    Disputes and Issues

    • Any disputes or issues regarding the Loyalty Card or Loyalty Club will be handled by management.
    • Decisions made by management are final.
    • The Lebanese Bakery and Kitchen reserves the right to modify or terminate the programme at any time.
    Communication

    • Policy updates and changes will be communicated to members via email or in-store signage.
    • Customers are encouraged to provide feedback to improve the programme.

By participating in the Loyalty Card Club, customers acknowledge and agree to abide by these terms and conditions.

CAPE TOWN STORE CLOSED | THURS 29 OCT

Dear Customers. Due to the continued taxi conflicts, our Cape Town store will be closed today, Thursday 29 October. Our Claremont Store remains open for online order and collections, order and deliveries, walk ins, sit downs and takeaways. We thank you for your patience and apologise for the inconvenience.